Box Office Supervisor

You’ll be a key part of a busy box office team, responsible for overseeing day-to-day operations of the Box Office, and Box Office Hosts, at the Bridge Theatre, reporting to Box Office Management.

You’ll do this by supervising a small team of full time and casual staff to deliver excellent customer service, whilst ensuring the accuracy of bookings and customer information in Spektrix (our ticketing software).

With the support of the Box Office Manager and Deputy Box Office Manager, you’ll lead on prioritising tasks for the day for the box office team, acting as an escalation point of call for the Box Office Hosts with any difficult tasks or interactions they require assistance with. You will act as the key point of contact for team queries from Box Office Hosts, and from Front of House Supervisors, making sure the box office staff
feel supported and knowledgeable at all times.

We’re looking for someone who is people-focused and has a commitment to providing great customer service, to supervise a busy box office team, in a positive and proactive way.

You’ll have excellent communication and administration skills and be able to quickly problem solve in a busy live event environment. You’ll also be keen to learn and develop your ticketing administration and leadership skills with the support of the management team.

Please view the full job description here.

To apply: please email recruitment@londontheatrecompany.co.uk with your CV and covering letter about why you’d like to be considered for the position. We also ask that you complete an Equal Opportunities Monitoring Form.

Deadline for applications: Friday 27 March 2026

Interviews will likely take place in the week commencing Monday 6 April 2026, with second round interview taking place on Wednesday 15 April 2026.

If you have any queries, please contact recruitment@londontheatrecompany.co.uk

We are an equal opportunities employer and value diversity. We encourage applicants from different backgrounds and different experiences.